Le Rêve Films Case Study
Background
Le Rêve Films, a California-based wedding filmmaking company, has made a name for itself in the industry as one of the world's top wedding videographers. Founded by husband and wife team Lindsey and Cherish Conklin, Le Rêve Films has been recognized by prestigious publications such as Harper's BAZAAR and Over The Moon for their exceptional work. Their work has been featured by prestigious publications such as Vogue, People, and BRIDES, and they have been entrusted to capture the special moments of high-profile clients like Naomi Biden, Sean McVay, and DJ Tiesto.
Lindsey and Cherish's passion for videography began long before Le Rêve Films was established. Growing up, both were the designated family videographers, always eager to capture precious memories. In 2005, they filmed their first wedding for a friend, and as their skills and reputation grew, they decided to turn their passion into a full-time business in 2010. As Le Rêve Films continued to flourish, the Conklins sought a solution to elevate their client experience by streamlining the delivery of their meticulously crafted films.
The Challenge
As Le Rêve Films grew and the wedding filmmaking industry evolved, Lindsey and Cherish encountered various challenges in delivering their high-quality videos to clients. In the early days, they relied on traditional methods such as DVDs and Blu-ray discs, which were time-consuming to create and prone to compatibility issues. The rise of USB drives provided some relief, but these physical media formats still had their drawbacks. Clients could easily lose or damage the devices, and sharing videos with friends and family remained a cumbersome process.
Over the years, we've had clients lose their DVDs, lose their Blu-ray discs, lose their USBs or it gets scratched.
Moreover, the delivery process itself was a source of stress and anxiety for the Le Rêve Films team. Shipping physical media meant dealing with tracking numbers, waiting for confirmation of receipt, and the ever-present risk of packages getting lost in transit. The delay between sending out a video and receiving client feedback was nervewracking, as the team always strived to ensure their clients were delighted with the final product.
Le Rêve Films knew they needed a solution that would not only streamline their delivery process but also provide a high-touch, seamless experience for their clients. They sought a platform that could maintain the exceptional quality of their work while making it easy for clients to access, watch, and share their wedding films.
The Solution
In 2018, Lindsey and Cherish discovered MediaZilla, a cloud-based video delivery platform recommended by other top videographers. MediaZilla's platform-agnostic approach was a game-changer, allowing clients to watch their wedding videos on any device, from smartphones to smart TVs, without the need for additional hardware or software. This accessibility ensured that clients could relive their special day anytime, anywhere.
One of the standout features of MediaZilla for Le Rêve Films was the platform's commitment to providing lifetime access to clients' videos. This aligned perfectly with the company's philosophy of creating legacy content meant to be cherished by future generations.
The fact that MediaZilla provides lifetime access is huge for me, especially when there are some of MediaZilla's competitors that have come on the scene and are not providing that.
MediaZilla's superior encoding quality also guaranteed that the meticulously crafted films would be delivered in the best possible resolution, doing justice to the countless hours of work put into each project.
MediaZilla has the best encoding of all the options out there. We spend so much time working on these videos, making them as good as they can possibly be. So to know that our clients are able to see that video in the best possible quality is super important for us.
The user-friendly interface and customizable menu features of MediaZilla allowed Le Rêve Films to present all their deliverables in one easily navigable location. Clients could seamlessly move between different videos, such as the highlight reel, ceremony, and speeches, without the confusion often associated with physical media.
MediaZilla's easy sharing capabilities were another significant advantage for Le Rêve Films. Clients could now share their wedding films with loved ones with just a few clicks, eliminating the need for additional physical copies and streamlining the process for both the clients and the Le Rêve Films team.
The Results
Since adopting MediaZilla, Le Rêve Films has seen a notable improvement in client satisfaction and workflow efficiency. The seamless delivery process has eliminated the stress and anxiety associated with shipping physical media, allowing the team to focus on what they do best—creating stunning wedding films. Clients have expressed their delight in being able to access and share their videos almost instantaneously, without the fear of losing or damaging a physical copy.
Now with MediaZilla, it's instantaneous. We just delivered a film to our clients yesterday and through MediaZilla, they were able to watch it that day, that night, you know, when they get home from work and we get that almost instantaneous feedback from them
Lindsey Conklin emphasizes that the improved client experience and streamlined workflow are invaluable. The ability to quickly replace or update videos on the platform has saved the team significant time and money, allowing them to be more productive.
One aspect of MediaZilla that particularly impressed Le Rêve Films is the platform's responsiveness to customer feedback. The founders of MediaZilla, having been wedding filmmakers themselves, understand the unique needs and challenges faced by professionals in the industry. This first-hand experience has shaped the development of MediaZilla, with features and updates designed to address the specific pain points of wedding videographers.
I love that the owners of MediaZilla used to be wedding filmmakers themselves. So they understand our needs as wedding videographers.
The trust and confidence Le Rêve Films has in MediaZilla extends beyond the platform's features. Lindsey Conklin appreciates the open communication and support provided by the MediaZilla team. Knowing that their feedback is heard and acted upon reinforces Le Rêve Films' decision to partner with MediaZilla for their video delivery needs.
MediaZilla, just as a company, listens to their customers. They want to help us make more money, so they’re adding features that allow us to upsell to our clients.
Looking to the future, Le Rêve Films is excited to continue their partnership with MediaZilla and explore new ways to enhance their client experience. With MediaZilla's ongoing commitment to innovation and improvement, Le Rêve Films is confident that they can continue to create and deliver exceptional wedding films that will be cherished for generations to come.
Transform Your Wedding Videography
Business with MediaZilla
Ready to elevate your wedding videography business and provide an unparalleled client experience? Join Le Rêve Films and countless other top wedding filmmakers by partnering with MediaZilla for seamless, highquality video delivery. Sign up today and discover how MediaZilla can help you streamline your workflow, increase client satisfaction, and create timeless wedding films that will be cherished for generations
